Responsibility

It is the client’s responsibility to read the content of the product in detail before buying it. If you have any doubt about the content of our product. You can ask via our Live Chat  before making a purchase.

Buying the product means that you read the specifications of the product and know what you are buying before doing it. That you agree with our Shipping and Returns Policy, Terms of Use and Privacy Polices of the company Blissformula.vip. 

Dispatch Schedule

We aim to dispatch all orders received by 1 pm the same day Monday to Friday, subject to items being in stock.

We use Fed Ex International Express as a primary company over your local courier, and USPS within the United States. If you would like to use a courier of your choice please let us know. There may be additional costs to this specified service.

Please ensure that the address details you supply are complete and correct along with a telephone number we can contact.

We have a domestic USA shipping option which is 1- 2 days USA wide. Canadian customers have the option of Standard International shipping 2 – 4 days or Express International Shipping which is next day delivery. International clients where countries have no restrictions for CBD purchases have the option of Express International Shipping which is 3-5 days world-wide. We cannot ship to countries where the government has restricted Cannabidiol to the public.

Please check your countries stance on receiving CBD or CBD based products. 

Order Not Received

If your order is lost in the post, we will send you a replacement according to the timescale designated by the chosen courier for items to be considered lost.

If your order is returned to us due to insufficient or incorrect delivery information being supplied to us by you or through the goods being otherwise undeliverable through no fault of our own, we may, subject to discretion, charge a redelivery cost equivalent to the cost of redelivery.

Please ensure that you give us correct postal information and that you accept delivery or collect your items in a timely manner to avoid redelivery costs.

Please make sure you have checked the tracking of your order from our Live Chat tracking feature, or used the tracking link provided to you via email.

If after 5 business days (excluding weekends) you have still not received your order, you can reach one of our online support representatives via Live Chat or email at: team@blissformulamail.com

We will provide you with a choice of receiving a replacement free of extra charge, or keeping the original defective items and being issued a store credit of up to 50% of the original price of the faulty product.to receive an update on your order via this live chat!

Lost/Stolen Packages

We regret that we will not be held responsible for any packages that are either lost or stolen once the tracking information indicates a package has been successfully delivered. Customers assume all responsibility for ensuring they add instructions if the delivery needs to include them and will have themself or a representative present to receive the delivery. If no one is home and the parcel cannot be dropped at the location due to any issues, the local postal service person will send it to the nearest postal office. Please check with your local postal office before announcing a parcel lost or stolen. 

Refunds/Returns

We will accept refunds within 28 days from the date of purchase for any orders that arrive defective and unusable.

If a broken or defective item is received, please send us photographic evidence over this live chat. We will require details of the product issue and photos of the defect.

Note that claims are to be made within 28 days of your order placement. Verification will be made by our staff via your detailed outline of the product default including the photographic evidence. For any claims you can reach out to us via Live Chat or send us an email to: team@blissformulamail.com.

Once your claim is received you will be notified via e-mail if your claim is successful, including the steps to take to receive your new items or receive a store refund.

We will provide you with a choice of receiving a replacement free of extra charge, or keeping the original defective items and being issued a store credit of up to 50% of the original price of the faulty product.

Exchanges

An exchange can be granted if a product arrives unusable. We will require details of the defect along with photographic evidence clearly displaying the issue.

Once approved and the product has been received by us, a product of the same value or less than the defective item can be selected and will be re-shipped free or charge by us.

Disclaimer

These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void where prohibited by law.

All buyers must be a minimum of 18+ years to purchase these products. All information provided on your Blissformula.vip product(s), the website and all Blissformula.vip communications mediums is for informational and educational purposes only and is not to replace medical advice offered by medical professionals.